Our packaging uses aluminum-coated PET to block light and moisture, with a resealable zipper made of CPP that keeps your tea fresh and flavorful. This design creates a dependable barrier against moisture, oxygen, and light, ensuring your tea arrives in peak condition. Strong and tightly sealed, it prevents breakage, leaks, and peeling. While we prioritize packaging that maintains the quality of our teas, our ultimate goal is to find a fully recyclable and home-compostable solution. Though we haven’t yet found the perfect option, we’re actively tracking progress in sustainable packaging. If you have any ideas or suggestions, we’d love to hear from you!

To preserve the tea, packaging must include a moisture barrier, making a simple paper bag inadequate for tea. Most teas sold in paper bags today actually have a layer of plastic or PLA inside. While the paper appearance may seem eco-friendly, the plastic lining often means it’s not as sustainable as it appears.

Currently we do not sell tea without packaging. If you know of any shops and other places that should sell our tea packaging-free, please let us know via: info@threecupstea.com

We’re committed to getting your order to you quickly! That’s why we ship packages five days a week, Monday through Friday. Our standard delivery time ranges from two to four business days, depending on when your order is placed. Please keep in mind that orders made on Friday, Saturday, or Sunday may take a bit longer to arrive, as we don’t ship on weekends.

We ship locally and internationally, offering simple, reliable delivery:

• Netherlands: Free for orders over €48, €5.00 for smaller orders.
• European Union: Free for orders above €75, with flat rates starting at €103.90 for select countries.
• Rest of the World: Currently we do not ship globally - please contact us at hello@threecupstea.com for global shipping.

Tracking your order is easy—once shipped, we’ll send you a Track & Trace link so you can follow every step of its journey to your doorstep.

We believe in making things as easy as possible. If something isn’t right, you can return items within 14 days of delivery. Contact us at hello@threecupstea.com for any question regarding returns.

We encourage you to re-steep the same leaves multiple times, as the flavors in our teas evolve with each infusion. Depending on your taste preference, each serving can yield 3-5 cups, making each sip an exploration of flavor. With a 50-gram bag, you’ll enjoy between 40-60 cups in total!

Tea thrives when stored away from heat, light, and moisture. We recommend keeping it in an airtight container to maintain its freshness and flavor. Green teas especially benefit from cold storage in your fridge.

Our collection is curated to make your exploration simple and delightful. Start with sample sizes—try ordering a few samples. Not sure where to begin? Each product page includes tasting notes to guide your journey.

We believe tea is more than a drink—it’s a moment of connection. Each of our teas is carefully crafted for simplicity and balance, ensuring they’re as easy to prepare as they are to enjoy. Whether you’re new to tea or a seasoned enthusiast, every sip is designed to bring joy to your day.

Signing up for our newsletter is the easiest way to stay in the loop. Simply log in to your account, navigate to the “Newsletter” section, and check the box to receive updates. Need a break? You can opt out just as easily by unchecking the box.